FAQ
Answers to Common Questions: Helping You Navigate Water & Sewer Services
Frequently Asked Questions
Online Payment
Payments can be made securely online using your account number and property street address.
Make a Payment: Click Here
Online payments provide a quick and convenient way to manage your account without mailing a check or visiting the Authority office.
Trouble Paying Online? Enter your account number on the first line and the street number only on the second line. Do not enter the full street address. Example:
Account Number: ABCD-123
Street Number: 456
Phone Payment
Visa and MasterCard payments can be made by calling the Authority office at 215-968-4109.
Direct Debit (Automatic Payments)
Property owners may enroll in Direct Debit to have sewer payments automatically withdrawn from the bank account of their choice.
To enroll, please contact the Authority office at 215-968-4109 or complete the Direct Debit form available in the Forms section of our website.
Bank Bill Pay
Many property owners choose to use their bank’s online bill pay service.
Please allow 10–14 business days for payments to arrive at the Authority office. As with any payment received after the due date, late fees will apply.
Mail or In Person
Checks may be mailed to:
Newtown Bucks County Joint Municipal Authority
P.O. Box 329
15 S. Congress Street
Newtown, PA 18940
Payments may also be made at the Authority office during normal business hours.
E-Billing (Receive Your Invoice by Email)
Property owners may sign up to receive quarterly sewer invoices by email instead of traditional paper mail.
E-billing helps ensure your invoice arrives quickly and reduces the risk of delays or lost mail.
To enroll, please contact the Authority office at 215-968-4109. Staff will assist you with setting up email delivery for future invoices.
Please note: Only the property owner of record may enroll in e-billing. Sewer invoices are not issued directly to tenants.
A sewer bill that suddenly spikes is the result of your home or business using more water than normal. This could result from having houseguests or more people occupying the home, but could also be the sign that you may have a leaking fixture such as a toilet.
Absolutely not! It is illegal to connect any of these and could result in fines if you do.
Unfortunately, we do not allow a credit for filling your swimming pool.
The cap in your yard can be obtained from most hardware stores, plumbing supply companies or your plumber. It is important to replace these caps because children tend to like to drop items such as rocks and sticks down the pipe which could result in a blockage.
Your realtor or the title company that is handling your sale will contact us and take care of all the necessary steps for you.
The sewer line running from your home or business out towards the sewer mainline is your responsibility. The Authority is responsible for sewer mainlines and the laterals that branch off of them.
Give us a call during regular business hours, we love to talk to our customers! We can be reached at (215) 968-4109 from 8:00am through 4:30pm, Monday through Friday, except holidays.
The Newtown, Bucks County Joint Municipal Authority (NBCJMA) serves 9,000 sanitary sewer customers in Newtown Township and Newtown Borough. NBCIMA’s system consists of 101 miles of gravity sewers and 2,630 manholes and eight metering sites. The Authority maintains five wastewater pumping stations and more than 50 easements in our area.
Officials in Newtown Township and Newtown Borough incorporated the Authority in 1961. The Newtown Township Supervisors and Newtown Borough Council each appoint three members to serve a 5-year term on the NBCJMA board. The Authority has only increased rates 12 times during its 63-year history.
The Authority no longer operates a wastewater treatment plant. NBCJMA closed its facility in 1988.
At the time, the PADEP was a proponent of regionalization and at the time it was considerably less expensive for the Authority to become a wholesale customer of the Bucks County Water and Sewer Authority (BCWSA) and discharge wastewater through the BCWSA Neshaminy Interceptor for treatment in Philadelphia.
NBCJMA’s current flows are 2 million gallons per day.
The Authority’s projected rate increases are in line with, and in most cases less costly than what customers in neighboring municipalities are currently paying. Northampton, Bucks County Joint Municipal Authority, for instance, charges $93.75 per month for 7,000 gallons and Pennsylvania American Water charges a flat fee of $106 monthly per equivalent dwelling unit. Meanwhile, our Authority anticipates $120.54 per quarter beginning in 2025, which amounts to an increase that is less than 43 cents per day.
While future rate modifications are inevitable due to funding needed to build the new wastewater treatment plant, our Authority board is comprised of customers just like you. As such, we will work diligently to manage the impact of future rate increases in conjunction with the new wastewater treatment plant and beyond.